On 15 April 1996, a group of hackers hacked the main line that direct callers to New York Police Department 76th precinct and changed the standard recording with the following message:
You have reached the New York City Police Department. For any real emergencies, dial 911. Anyone else – we’re a little busy right now eating some donuts and having coffee.
The recording continues, “You can just hold the line. We’ll get back to you. We’re a little slow, if you know what I mean. Thank you.”
It took them twelve hours to fix the issue.
– New York Post, 16 April 1996